Symphia NowForce and Impact from Crowdstrike

Incident Report for NowForce

Resolved

System Update

Intellicene wants to notify our customers that due to the issues caused by the recent update of Crowdstrike that affected many companies around the world earlier today, you may have noticed some impacts to the NowForce system between 4:30am and 5:30am Eastern Time.
However, as of 5:30am all customer facing systems have been restored and there should be no further impacts.

If you have any concerns or additional questions, please contact support@intellicene.com

Thank you

Posted Jul 19, 2024 - 14:15 EDT

This incident affected: Android Application, IOS Application, Dispatcher, API, and Dispatch Engine.