Symphia NowForce System Status
All Systems Operational

About This Site

This is NowForce's status page, where you can get updates on how our systems are doing. If there are interruptions to service, we will post a note here. As always, if you are experiencing any issues with NowForce, don't hesitate to get in touch with us at support@nowforce.com and we'll get back to you as soon as we can.

Uptime over the past 90 days. View historical uptime.
AWS USA Operational
90 days ago
100.0 % uptime
Today
Dispatcher ? Operational
90 days ago
100.0 % uptime
Today
API ? Operational
90 days ago
100.0 % uptime
Today
Dispatch Engine ? Operational
90 days ago
100.0 % uptime
Today
SMS Gateway ? Operational
Email Gateway ? Operational
Android Application Operational
IOS Application Operational
Dispatcher Operational
90 days ago
100.0 % uptime
Today
API Operational
90 days ago
100.0 % uptime
Today
Dispatch Engine Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance
Symphia NowForce Version 6.2.7 Release Sep 24, 2024 03:00-04:00 EDT
Update - Intellicene wants to notify you that the release for Symphia NowForce Version 6.2.7 has been rescheduled for Tuesday, Sept 24.

We would like to update you that version 6.2.7 of the server will include an additional feature.

• Enhancement to incident sharing between control centers, where sharing options will be as below: –
o Share to any Control Center in the organization – as today.
o Automatic sharing to pre-defined Control Centers – Dispatcher has no discretion.
o Manual sharing to a limited list of Control Centers.

If you have any questions, please contact support@intellicene.com
Sep 17, 2024 - 10:36 EDT
Scheduled - Intellicene wants to notify you that the release of Symphia NowForce Version 6.2.7 has been scheduled for Sunday, September 22nd.

The content of this release is two important features:
• Duplicate Incidents:
Added support to merge or cancel duplicate incidents, for better organization and handling of incidents. For more details, visit link below –
https://help.nowforce.com/help/Content/User%20Guides/User%20Guide/Dispatcher/tsk_IncidentDuplication.htm
• Virtual User Types:
We’ve added support for two new user types:
o Static Virtual User: Cannot log in to the app or report location, but can be manually dispatched to incidents. This user type consumes a license.
o Engaged Virtual User: Cannot log in to the app but can send location via 3rd party integration, and can be manually dispatched to incidents. This user type also consumes a license.

We have a planned maintenance window of two hours. Though we do not expect any down-time during this maintenance window, please be ready for a potential service interruption of up to 30 minutes.

If you have any questions, please contact support@intellicene.com
Sep 13, 2024 - 12:11 EDT
Past Incidents
Sep 20, 2024

No incidents reported today.

Sep 19, 2024

No incidents reported.

Sep 18, 2024

No incidents reported.

Sep 17, 2024

No incidents reported.

Sep 16, 2024

No incidents reported.

Sep 15, 2024

No incidents reported.

Sep 14, 2024

No incidents reported.

Sep 13, 2024

No incidents reported.

Sep 12, 2024

No incidents reported.

Sep 11, 2024

No incidents reported.

Sep 10, 2024

No incidents reported.

Sep 9, 2024

No incidents reported.

Sep 8, 2024

No incidents reported.

Sep 7, 2024

No incidents reported.

Sep 6, 2024

No incidents reported.

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