We are happy to announce the upcoming release of NowForce Dispatcher Version 5.4.
The new version will be deployed on Wednesday, October 30, 2019 at 8:00 AM UTC (4:00 AM EDT).
For a list of features that are included in this release see: http://support.nowforce.com/en/articles/3320076-verint-nowforce-dispatcher-version-5-4-release
Before the upgrade, Dispatchers will receive a popup notification and after the upgrade, they will receive another notification asking them to refresh their browser.
Though we do not expect any down-time during this release, please be ready for a potential service interruption of up to 30 minutes. If you have any questions, please contact firstname.lastname@example.org