NowForce System Status
All Systems Operational

About This Site

This is NowForce's status page, where you can get updates on how our systems are doing. If there are interruptions to service, we will post a note here. As always, if you are experiencing any issues with NowForce, don't hesitate to get in touch with us at support@nowforce.com and we'll get back to you as soon as we can.

Dispatcher ? Operational
90 days ago
100.0 % uptime
Today
API ? Operational
90 days ago
100.0 % uptime
Today
Dispatch Engine ? Operational
90 days ago
100.0 % uptime
Today
SMS Gateway ? Operational
90 days ago
100.0 % uptime
Today
Email Gateway ? Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Past Incidents
Aug 11, 2020

No incidents reported today.

Aug 10, 2020

No incidents reported.

Aug 9, 2020
Completed - The scheduled maintenance has been completed.
Aug 9, 06:14 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 9, 03:14 EDT
Update - The NowForce Desktop Version 5.6, which was scheduled for Sunday, Aug 2nd is postponed, and will be deployed on Sunday, August 9th, 2020 at 7:00 AM UTC (3:00 AM EDT).

In version 5.6, the NowForce licensing structure is being updated and we want to allow more time to communicate the licensing conversion model. We have contacted all of our SaaS (cloud) partners/customers in recent days with an explanation on the converted licenses. Should you have any questions or concerns or in case you haven't been contacted regarding the new license model - please do not hesitate to contact your Verint sales manager. If you are an on-prem customer, we will reach out to you after the release to coordinate a version update.

For a list of features that are included in this release see: http://support.nowforce.com/en/articles/4268619-verint-nowforce-version-5-6-highlights.

Prior to the release, Dispatch Operators will receive a popup notification on the screen and after the upgrade, they will receive another notification requesting them to refresh their browser.

Though we do not expect any down-time during this release, please be ready for a potential service interruption of up to 30 minutes. If you have any questions, please contact support@nowforce.com
Jul 30, 16:19 EDT
Update - The NowForce Dispatcher Version 5.6, which was scheduled for Wednesday, July 29th, 2020 is postponed, and will be deployed on Sunday, August 2nd, 2020 at 7:00 AM UTC (3:00 AM EDT).

For a list of features that are included in this release see:http://support.nowforce.com/en/articles/4268619-verint-nowforce-version-5-6-highlights.

Before the release, Dispatchers will receive a popup notification and after the upgrade, they will receive another notification asking them to refresh their browser.

Though we do not expect any down-time during this release, please be ready for a potential service interruption of up to 30 minutes. If you have any questions, please contact support@nowforce.com
Jul 22, 02:57 EDT
Scheduled - We are happy to announce the upcoming release of NowForce Dispatcher Version 5.6.

The new version will be deployed on Wednesday, July 29th, 2020 at 7:00 AM UTC (3:00 AM EDT).

For a list of features that are included in this release see:
http://support.nowforce.com/en/articles/4268619-verint-nowforce-version-5-6-highlights.

Before the upgrade, Dispatchers will receive a popup notification and after the upgrade, they will receive another notification asking them to refresh their browser.

Though we do not expect any down-time during this release, please be ready for a potential service interruption of up to 30 minutes. If you have any questions, please contact support@nowforce.com
Jul 20, 09:52 EDT
Aug 8, 2020

No incidents reported.

Aug 7, 2020

No incidents reported.

Aug 6, 2020

No incidents reported.

Aug 5, 2020

No incidents reported.

Aug 4, 2020

No incidents reported.

Aug 3, 2020

No incidents reported.

Aug 2, 2020

No incidents reported.

Aug 1, 2020

No incidents reported.

Jul 31, 2020

No incidents reported.

Jul 30, 2020

No incidents reported.

Jul 29, 2020

No incidents reported.

Jul 28, 2020
Resolved - This incident has been resolved.
Jul 28, 07:13 EDT
Monitoring - The system is back working now. We are still monitoring the issue. Will continue updating with more information.
Jul 28, 05:12 EDT
Investigating - We're experiencing an issue with our servers and are currently looking into the issue. We will update soon with more details.
Jul 28, 04:49 EDT